Lotus Notes Domino and Microsoft CRM Integration

Well, even if the combination might look very unusual, we see the coexistence of these two systems, especially in large corporations, non-profit organizations. Technically Lotus Notes Domino has parallel structure, including Domino email server. Lotus is extremely flexible and you can program your own CRM or purchase CRM for Lotus, however Microsoft CRM has Microsoft SQL Server database and very simple Sales automation module. Let's look at the integration reasons and scenarios. Be sure that each specific case requires custom programming, tuning and support.

? Why Lotus & MS CRM? There are several reasons to combine the two. First - Lotus Domino has very long history and is present on the market over 15 years. Corporations might have business system built upon the Lotus Notes Domino platform and it is not desirable or even feasible from the complexity standpoint to phase it out. The second reason is possible IT strategy to balance multiple platforms to avoid over-dependence on one vendor (such as Microsoft). There might be also licensing issue - if corporation has several hundred Lotus licenses - it doesn't want to lose them and pay for 200 Microsoft CRM users. In this case MS CRM might be the solution for Sales department and all the other departments should stay on Lotus

? Lotus Domino as Messaging for MS CRM. There is no need to program this custom piece, just use MS CRM - Lotus Domino connector, supported by Alba Spectrum Technologies. It has advanced functionality, versus standard MS CRM Exchange connector. Instead of using GUID in the email header, it scans Contacts, Accounts, Leads emails for matching.

? Lotus Workflow. Workflow is possible in Lotus and MS CRM. In Lotus, however workflow is the most advanced. You can use Lotus Workflow and then upon the completion it can transfer control to Microsoft CRM. This is typical Microsoft CRM SDK (to program MS CRM) and Lotus Java Agent programming from the side of Lotus. Lotus workflow may work with integration to your ERP/Accounting application, such as Microsoft Great Plains, Navision, Axapta, however this is outside of the scope of this article.

? Lotus/CRM Activities Synchronization. One of the popular requirements is the synchronization of Microsoft CRM Activities: Appointment, Phone Call, Fax, etc. with Lotus TOTOs. This should allow users work on the same project sharing Lotus and MS CRM data space. If you need help in the integration or customization, feel free to call us: 1-630-961-5918, 1-866-528-0577, help@albaspectrum.com

Andrew Karasev is Chief Technology Officer at Alba Spectrum Technologies ( http://www.albaspectrum.com ) - Microsoft Business Solutions and IBM Lotus Domino Partner, serving corporate customers in the following industries: Aerospace & Defense, Medical & Healthcare, Distribution & Logistics, Wholesale & Retail, Chemicals, Oil & Gas, Placement & Recruiting, Advertising & Publishing, Textile, Pharmaceutical, Non-Profit, Beverages, Conglomerates, Apparels, Durables, Manufacturing and having locations in multiple states and internationally.

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table border=0 width= valign=top cellpadding=2 cellspacing=7trtd width=80 align=center valign=topfont style=font-size:85%;font-family:arial,sans-serifa href=http://news.google.com/news/url?sa=Tct=us/5i-0fd=Rurl=http://www.earthtimes.org/articles/show/ibm-lotus-delivers-new-social,670395.shtmlcid=1287483123ei=P-hlScr7BI3I9ASmso30BAusg=AFQjCNGNIALYHl0Fua-XtvsorPhSC1gObQimg src=http://nt2.ggpht.com/news?imgefp=8jg_bualWyoJimgurl=www.earthtimes.org/newsimage/MOD-494563_1.6.09.1.Photo.IBM.Mac.Laptop_with_Screencap.jpg width=80 height=60 alt= border=1brfont size=-2Earthtimes (press release)/font/a/font/tdtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://news.google.com/news/url?sa=Tct=us/5-0fd=Rurl=http://money.cnn.com/news/newsfeeds/articles/marketwire/0463823.htmcid=1287483123ei=P-hlScr7BI3I9ASmso30BAusg=AFQjCNF0l6sy7NF2USV9ynwvIdcLR4NCOgIBM Lotus Delivers New quot;Socialquot; Notes and Free Symphony bSoftware/b b.../b/abrfont size=-1font color=#6f6f6fCNNMoney.comnbsp;-/font nobrJan 6, 2009/nobr/fontbrfont size=-1At Macworld, IBM (NYSE: IBM) today announced the availability of Lotus Notes 8.5 collaboration bsoftware/b with social computing features for all Mac OS X b.../b/fontbrfont size=-1a href=http://news.google.com/news/url?sa=Tct=us/5-1fd=Rurl=http://www.computerworld.com/action/article.do%3Fcommand%3DviewArticleBasic%26taxonomyName%3Ddesktop_applications%26articleId%3D9124898%26taxonomyId%3D86%26intsrc%3Dkc_topcid=1287483123ei=P-hlScr7BI3I9ASmso30BAusg=AFQjCNGjy8DNsxmaHh_uiAZYlhNv4G17AgMacworld: IBM finalizing free Symphony office suite for Macs/a font size=-1 color=#6f6f6fnobrComputerworld/nobr/font/fontbrfont size=-1a href=http://news.google.com/news/url?sa=Tct=us/5-2fd=Rurl=http://www.macnn.com/articles/09/01/06/lotus.notes.85.announced/cid=1287483123ei=P-hlScr7BI3I9ASmso30BAusg=AFQjCNHqgo9Cv3b6UH4cho1vH_iAlG2YFQLotus Notes 8.5 ships, free IBM Symphony suite coming/a font size=-1 color=#6f6f6fnobrMacNN/nobr/font/fontbrfont size=-1a href=http://news.google.com/news/url?sa=Tct=us/5-3fd=Rurl=http://blogs.zdnet.com/forrester/%3Fp%3D129cid=1287483123ei=P-hlScr7BI3I9ASmso30BAusg=AFQjCNG3ISIoPBW94m1171p1LmEbWo9HIgWebEx goes mobile on iPhone; Notes 8.5 ships on Macs/a font size=-1 color=#6f6f6fnobrZDNet Blogs/nobr/font/fontbrfont size=-1 class=pa href=http://news.google.com/news/url?sa=Tct=us/5-4fd=Rurl=http://www.vnunet.com/vnunet/news/2233365/ibm-unveils-lotus-notescid=1287483123ei=P-hlScr7BI3I9ASmso30BAusg=AFQjCNENYcSeI6mVf6qmOgD7fL2MCodtfQnobrVNUNet.com/nobr/anbsp;- a href=http://news.google.com/news/url?sa=Tct=us/5-5fd=Rurl=http://www.eweek.com/c/a/Messaging-and-Collaboration/IBM-Lotus-Notes-85-For-Apple-Mac-OS-X-Supports-Google-Yahoo-Calendars/cid=1287483123ei=P-hlScr7BI3I9ASmso30BAusg=AFQjCNH11nSB9JN_q_1w6xNj5zharT3FrgnobreWeek/nobr/a/fontbr/font class=p size=-1a class=p href=http://news.google.com/news?sourceid=navclientie=ISO-8859-1rls=GGLG,GGLG:2005-22,GGLG:enncl=1287483123hl=ennobrall 55 news articles/nobr/a/font/div/font/td/tr/table

ITunes embraces 3-tier pricing, will remove anti-copy software - Los Angeles Times

table border=0 width= valign=top cellpadding=2 cellspacing=7trtd width=80 align=center valign=topfont style=font-size:85%;font-family:arial,sans-serifa href=http://news.google.com/news/url?sa=Tct=us/6i-0fd=Rurl=http://tvnz.co.nz/business-news/apple-change-itunes-but-fails-make-buzz-2435767cid=1287867772ei=P-hlScr7BI3I9ASmso30BAusg=AFQjCNHSQ6xQOkt7Mchi406Xzh7fh0wH1wimg src=http://nt2.ggpht.com/news?imgefp=SpuPKPrP26QJimgurl=images.tvnz.co.nz/tvnz_images/news2009/technology-communication/Apple_Inc_Schiller_1.jpg width=80 height=45 alt= border=1brfont size=-2TVNZ/font/a/font/tdtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://news.google.com/news/url?sa=Tct=us/6-0fd=Rurl=http://www.latimes.com/business/la-fi-itunes7-2009jan07,1,1364714.storycid=1287867772ei=P-hlScr7BI3I9ASmso30BAusg=AFQjCNGcOq9rA1u9Z2E51wQcBitAFSDi_gITunes embraces 3-tier pricing, will remove anti-copy bsoftware/b/abrfont size=-1font color=#6f6f6fLos Angeles Times,nbsp;CAnbsp;-/font nobrJan 6, 2009/nobr/fontbrfont size=-1Apple also updated much of its bsoftware/b. The latest version of iPhoto scans for individual faces so computer users can label photos of friends or family, b.../b/fontbrfont size=-1a href=http://news.google.com/news/url?sa=Tct=us/6-1fd=Rurl=http://www.usatoday.com/tech/products/2009-01-06-macworld-software_N.htmcid=1287867772ei=P-hlScr7BI3I9ASmso30BAusg=AFQjCNGtG1loC30qaM6yY9UkvIGMIHf3QgMacworld goes for the soft sell with budget-minded bsoftware/b/a font size=-1 color=#6f6f6fnobrUSA Today/nobr/font/fontbrfont size=-1a href=http://news.google.com/news/url?sa=Tct=us/6-2fd=Rurl=http://www.tourdates.co.uk/news/13076-Apple-removes-protection-software-from-songscid=1287867772ei=P-hlScr7BI3I9ASmso30BAusg=AFQjCNFIfqegbVazwPbfbDmc9nu7k_gGaAApple removes protection bsoftware/b from songs/a font size=-1 color=#6f6f6fnobrTourDates.Co.Uk/nobr/font/fontbrfont size=-1a href=http://news.google.com/news/url?sa=Tct=us/6-3fd=Rurl=http://www.bloomberg.com/apps/news%3Fpid%3D20601087%26sid%3Da7qukrjDRyeI%26refer%3Dhomecid=1287867772ei=P-hlScr7BI3I9ASmso30BAusg=AFQjCNGpkU-t_WzM1cZT3a_kqfY0W2zA7QApple Offers All ITunes Songs Without Copy Protection/a font size=-1 color=#6f6f6fnobrBloomberg/nobr/font/fontbrfont size=-1 class=pa href=http://news.google.com/news/url?sa=Tct=us/6-4fd=Rurl=http://www.shinyshiny.tv/2009/01/apple_lets_loos.htmlcid=1287867772ei=P-hlScr7BI3I9ASmso30BAusg=AFQjCNFkx6-6qR3hHKlAV-VxvjmhpglHlwnobrShiny Shiny/nobr/anbsp;- a href=http://news.google.com/news/url?sa=Tct=us/6-5fd=Rurl=http://www.eontarionow.com/technology/2009/01/07/macworld-a-new-3-tier-pricing-model-for-itunes/cid=1287867772ei=P-hlScr7BI3I9ASmso30BAusg=AFQjCNEiSDtLEUchxuxknDENcYGlLYMh3gnobrOntario Now/nobr/a/fontbr/font class=p size=-1a class=p href=http://news.google.com/news?sourceid=navclientie=ISO-8859-1rls=GGLG,GGLG:2005-22,GGLG:enncl=1287867772hl=ennobrall 1,268 news articles/nobr/a/font/div/font/td/tr/table

Bonaire Software Solutions Announces EMPOWER/BI Business ... - MSNBC

table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://news.google.com/news/url?sa=Tct=us/7-0fd=Rurl=http://www.msnbc.msn.com/id/28537651/cid=1287765257ei=P-hlScr7BI3I9ASmso30BAusg=AFQjCNF5Ms4mefstioa0bN12cgLutI68zgBonaire bSoftware/b Solutions Announces EMPOWER/BI Business b.../b/abrfont size=-1font color=#6f6f6fMSNBCnbsp;-/font nobr13 hours ago/nobr/fontbrfont size=-1BOSTON, MA - Bonaire bSoftware/b Solutions, LLC today announced its new business intelligence product -- EMPOWER/BI. quot;Bonaire#39;s EMPOWER/BI, designed b.../b/fontbrfont size=-1a href=http://news.google.com/news/url?sa=Tct=us/7-1fd=Rurl=http://www.ibtimes.com/prnews/20090107/bonaire-software-solutions.htmcid=1287765257ei=P-hlScr7BI3I9ASmso30BAusg=AFQjCNEpTp7xzVml3FHTVLBABNUhRs_4vQBonaire bSoftware/b Solutions Announces EMPOWER/BI Business b.../b/a font size=-1 color=#6f6f6fnobrInternational Business Times/nobr/font/fontbrfont class=p size=-1a class=p href=http://news.google.com/news?sourceid=navclientie=ISO-8859-1rls=GGLG,GGLG:2005-22,GGLG:enncl=1287765257hl=ennobrall 7 news articles/nobr/a/font/div/font/td/tr/table

FileMaker Banks on Ease of Use, Flashy Interface With New Database ... - eWeek

table border=0 width= valign=top cellpadding=2 cellspacing=7trtd width=80 align=center valign=topfont style=font-size:85%;font-family:arial,sans-serifa href=http://news.google.com/news/url?sa=Tct=us/8i-0fd=Rurl=http://www.download.com/8301-2007_4-10135868-12.htmlcid=1287230744ei=P-hlScr7BI3I9ASmso30BAusg=AFQjCNH088FxTJ61DmDfyDtFLxMniDNA5wimg src=http://nt1.ggpht.com/news?imgefp=MaxJ-mDBPGYJimgurl=www.download.com/i/bto/20090107/FilemakerButtons_DD_01072009.JPG width=80 height=30 alt= border=1brfont size=-2CNET News/font/a/font/tdtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://news.google.com/news/url?sa=Tct=us/8-0fd=Rurl=http://www.eweek.com/c/a/Database/FileMaker-Banks-on-Ease-of-Use-Flashy-Interface-With-New-Database-Software/cid=1287230744ei=P-hlScr7BI3I9ASmso30BAusg=AFQjCNE5qI5S4XHzD_uhvIUHUdjI3kmqfQFileMaker Banks on Ease of Use, Flashy Interface With New Database b.../b/abrfont size=-1font color=#6f6f6feWeek,nbsp; NYnbsp;-/font nobr14 hours ago/nobr/fontbrfont size=-1By Brian Prince FileMaker released version 10 of its database bsoftware/b this week. FileMaker hopes a redesigned interface and a number of feature b.../b/fontbrfont size=-1a href=http://news.google.com/news/url?sa=Tct=us/8-1fd=Rurl=http://www.informationweek.com/news/software/database_apps/showArticle.jhtml%3FarticleID%3D212700684%26subSection%3DNewscid=1287230744ei=P-hlScr7BI3I9ASmso30BAusg=AFQjCNGC9bd-s16w6I9_tdA3V1ldp15JYAFileMaker Pro 10 Gets New Look/a font size=-1 color=#6f6f6fnobrInformationWeek/nobr/font/fontbrfont class=p size=-1a class=p href=http://news.google.com/news?sourceid=navclientie=ISO-8859-1rls=GGLG,GGLG:2005-22,GGLG:enncl=1287230744hl=ennobrall 66 news articles/nobr/a/font/div/font/td/tr/table

Borland laying off 130 employees; CEO resigns - Bizjournals.com

table border=0 width= valign=top cellpadding=2 cellspacing=7trtd width=80 align=center valign=topfont style=font-size:85%;font-family:arial,sans-serifa href=http://news.google.com/news/url?sa=Tct=us/9i-0fd=Rurl=http://news.zdnet.co.uk/itmanagement/0,1000000308,39588626,00.htmcid=1287575114ei=P-hlScr7BI3I9ASmso30BAusg=AFQjCNFOLLtjUKxpPsuuzr_tS0XNf3ZH6gimg src=http://nt0.ggpht.com/news?imgefp=fImeh10QSFoJimgurl=news.zdnet.co.uk/i/z5/illo/nw/lead_graphics/headshots/184x138/tod_nielsen.jpg width=80 height=60 alt= border=1brfont size=-2ZDNet UK/font/a/font/tdtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://news.google.com/news/url?sa=Tct=us/9-0fd=Rurl=http://www.bizjournals.com/austin/stories/2009/01/05/daily32.htmlcid=1287575114ei=P-hlScr7BI3I9ASmso30BAusg=AFQjCNFJL3rI8HVMWPBip96z6TXQHE0BgQBorland laying off 130 employees; CEO resigns/abrfont size=-1font color=#6f6f6fBizjournals.com,nbsp;NCnbsp;-/font nobr15 hours ago/nobr/fontbrfont size=-1Borland bSoftware/b Corp. is cutting 130 employees from its ranks as it shuffles executives and lowers its revenue expectations for the most recent quarter. b.../b/fontbrfont size=-1a href=http://news.google.com/news/url?sa=Tct=us/9-1fd=Rurl=http://www.pcworld.com/businesscenter/article/156485/vmware_taps_borland_ceo_for_chief_operating_officer.htmlcid=1287575114ei=P-hlScr7BI3I9ASmso30BAusg=AFQjCNGThQ36QQyXQ-CRq0HWDxkkV6-4ZgVMware Taps Borland CEO for Chief Operating Officer/a font size=-1 color=#6f6f6fnobrPC World/nobr/font/fontbrfont size=-1a href=http://news.google.com/news/url?sa=Tct=us/9-2fd=Rurl=http://www.rttnews.com/ArticleView.aspx%3FId%3D817474%26SMap%3D1cid=1287575114ei=P-hlScr7BI3I9ASmso30BAusg=AFQjCNEnlCM_OwHT3JfjAXP4VTGwAyRf_QBorland bSoftware/b reports preliminary Q4 financial results b.../b/a font size=-1 color=#6f6f6fnobrRTT News/nobr/font/fontbrfont size=-1a href=http://news.google.com/news/url?sa=Tct=us/9-3fd=Rurl=http://www.marketwatch.com/news/story/VMWare-names-new-chief-operating/story.aspx%3Fguid%3D%257BBDA5EC0C-3F99-4184-A01B-215F14597911%257Dcid=1287575114ei=P-hlScr7BI3I9ASmso30BAusg=AFQjCNHb6mVrYFPFlS-lf5gdGfAvrfen6AVMWare names new chief operating officer/a font size=-1 color=#6f6f6fnobrMarketWatch/nobr/font/fontbrfont size=-1 class=pa href=http://news.google.com/news/url?sa=Tct=us/9-4fd=Rurl=http://www.infoworld.com/article/09/01/07/borland_ceo_named_coo_at_vmware_1.htmlcid=1287575114ei=P-hlScr7BI3I9ASmso30BAusg=AFQjCNHp2yoQrmQKGuJ5JHDXOIuijCGwLwnobrInfoWorld/nobr/anbsp;- a href=http://news.google.com/news/url?sa=Tct=us/9-5fd=Rurl=http://www.bizjournals.com/sanjose/stories/2009/01/05/daily29.htmlcid=1287575114ei=P-hlScr7BI3I9ASmso30BAusg=AFQjCNEq61_apiFrEhTVkmJ67LvcoHl0AAnobrBizjournals.com/nobr/a/fontbr/font class=p size=-1a class=p href=http://news.google.com/news?sourceid=navclientie=ISO-8859-1rls=GGLG,GGLG:2005-22,GGLG:enncl=1287575114hl=ennobrall 86 news articles/nobr/a/font/div/font/td/tr/table

Software - Google News

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